🀝 Local business serving Stevenage and the surrounding areas 🚨 Emergency call outs available 🧐 Free site visits available 🀝 Local business serving Stevenage and the surrounding areas 🚨 Emergency call outs available 🧐 Free site visits available 🀝 Local business serving Stevenage and the surrounding areas 🚨 Emergency call outs available 🧐 Free site visits available 🀝 Local business serving Stevenage and the surrounding areas 🚨 Emergency call outs available 🧐 Free site visits available 🀝 Local business serving Stevenage and the surrounding areas 🚨 Emergency call outs available 🧐 Free site visits available 🀝 Local business serving Stevenage and the surrounding areas
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Call Us: 074548 59283

Introduction

At Abbey Audio Visual, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

By accessing our website or engaging with our services, you agree to the collection and use of information in accordance with this policy.

Data We Collect

We collect and process personal data to provide you with the best possible service. The types of data we collect include:

  • Personal Information: Name, phone number, email address, and any details you provide when contacting us.
  • Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.
  • Cookies: Small files stored on your device to enhance your website experience and track your usage.

How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and provide customer support
  • Process and manage bookings and services
  • Improve our website and services
  • Send you updates or marketing communications (with your consent)
  • Analyse website performance and user experience

We will not use your data for any purposes not outlined in this policy without your explicit consent.

Sharing Your Data

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party companies who help us operate our business and deliver services (e.g., hosting providers, analytics services).

  • Legal Obligations: If required by law to disclose information, we will comply with such requests.

All third parties are required to maintain the confidentiality and security of your data.

Your Rights Under GDPR

Under the UK General Data Protection Regulation (GDPR), you have the right to:

  • Access Your Data: Request a copy of the information we hold about you.

  • Correct Your Data: Update any inaccurate or incomplete information.

  • Delete Your Data: Request that we erase your personal data.

  • Restrict Processing: Limit how we use your data.

  • Data Portability: Obtain a copy of your data in a structured, machine-readable format.

  • Object to Processing: Opt out of data processing where applicable.

To exercise any of these rights, please contact us using the details provided below.

Data Security

We take data security seriously and implement appropriate technical and organisational measures to protect your personal information. This includes secure storage, encryption, and restricted access to data.

Cookies

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our site.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: abbeyaudiovisual@gmail.com

Phone: 07454 859 283

Address: [Your Physical Address]